This section of the website includes a variety of resources, aimed to be utilised by Services. These resources have been created in response to the needs identified through WCHM projects and research.

Good practice principles for improving accessibility of DFV services for LGBTIQ clients

Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) people experience domestic and family violence in similar but not identical ways as heterosexual people.  Therefore there is a real need for domestic violence services and support in the ACT to be fully accessible to people of diverse gender, sex and sexuality. Because the ACT does not have any LGBTIQ specific domestic and family violence (DFV) services or programs it is important that mainstream and DFV services are supported to build their capacity to respond appropriately.

Research undertaken by WCHM has confirmed that there is a need to increase the visibility and availability of LGBTIQ friendly supports. Many of the respondents in the research said that more could be done to make LGBTIQ people feel welcome/entitled to use services and supports for DFV, and that services needed to be actively promoted to the LGBTIQ community.

This resource has been developed based on what has been identified by the research participants as most important to ensure that the LGBTIQ community can access DFV services in the ACT.  Under each of the principles there are ideas for consideration by services about how they might improve their accessibility for the ACT’s LGBTIQ community.  There are also a set of questions which are designed to assist services to assess how inclusive their service is of LGBTIQ clients, and assist services to determine where and what improvements may be required.

Good practice principles for improving accessibility for LGBTIQ clients

Good practice principles for improving accessibility for LGBTIQ clients