Hands holding a mobile phone

MyHealth Record privacy

My Health Record is an individual’s online summary of key health information, stored within the Commonwealth Government’s myGov system. Health information can be viewed safely and securely anywhere, at any time, with connection to the internet.

Using My Health Record, women and their healthcare providers will have access to information stored in the system, which may include shared health summaries, … Read more

Identify Theft and Financial Scams

Financial scams targeting older people are now being called ‘the crime of the 21st century’. Criminals target seniors because they are thought to have a significant amount of money sitting in a retirement savings account.

So what do these sorts of scams commonly look like? They often come in the form of someone posing as a legitimate service institution, … Read more

Romance Scams

Internet dating is increasingly popular. Relationships that begin online can and do work, and there are many married couples who met online. The internet can connect you with an unlimited number of people you might not otherwise have met. This is why a growing number of older women are going online to look for a partner.

Unfortunately, there is also … Read more

Privacy Settings, Social Media and Online Bullying

Abusive behaviour online can take many forms, including:

Cyberstalking: The online version of stalking. It includes unwanted phone or electronic communication, but it does not need to be harassing in content.  For example, sending hundreds of messages to a victim professing romantic love (rather than being intrinsically threatening) may be illegal. It also includes unauthorised access of another person’s computer, … Read more

Viruses and Hacking

Our personal computers often contain a large amount of personal information, making them valuable to cyber criminals who want to steal someone’s identity and/or financial details.

There are several methods criminals can use to ‘hack’ (gain unauthorised access to information) your computer:

Phishing emails

The most common method criminals will use to hack your computer is in the form of … Read more

Computer Services for Older Canberrans

Several services in Canberra offer affordable computer classes and internet access for older people:

Woden Seniors

  • computer courses
  • brush up on internet, email and word processing
  • learn how to use an iPad

Canberra Seniors Centre

  • weekly computer classes.

University of the Third Age (U3A) ACT

  • iPad courses (beginners and intermediate)
  • learn how to use a spreadsheet

Broadband for Seniors

  • 12
Read more

Where to Get Help

If you think you’ve been the victim of a scam or identity theft, it’s important to report it and get help immediately in order to protect your privacy and finances from any further damage, as well as to help stop other people from falling victim in the future.

Many people are reluctant to report these sorts of crimes because they … Read more


WCHM is grateful to the following websites whose information and images contributed to this resource:

ANZ – Types of Banking Fraud


Australian Tax Office (ATO)


Australia Post – Scam Alerts


Broadband for Seniors


CallerSmart (United States of America) – Cyberstalking: What is Cyberstalking and What to Do if You’re a Victim


CBS News – 5 Read more


It can feel as though the internet brings with it a whole new language full of technical terms designed to confuse most users. You could learn pages and pages of new words related to the internet, but simply learning some of the most commonly used ones is enough to help you navigate the World Wide Web with confidence:

Adware – … Read more