woman standing behind woman on chair

Sleep information for Older Adults – COVID-19 resource from the Sleep-Wake Research Centre


New Phone Support Line for Older Australians and their Families

Australia has changed a lot for Older Australians. Many new challenges have arisen, and coronavirus – or COVID 19 – is causing fear and confusion within the community. The Older Person’s COVID-19 Support Line has now commenced supported by funding from the Australian Government. Older Australians, their friends, relatives and supporters can call 1800 171 866 for any information or services they need.

Senior Australians, their families and carers can FREECALL 1800 171 866 if they:

  • would like to talk with someone about what COVID-19 means for them or a loved one
  • are feeling lonely or distressed or are worried about a loved one feeling the same
  • are caring for a someone and need some information or a listening ear about what COVID-19 means for your circumstances
  • are worried about what COVID-19 means for their usual aged care service
  • are worried about a friend or family member living with dementia.

The Australian Government has created a page of factsheets targeted at older Australians and their friends, family and carers. Find the link here.


Looking after people with existing health conditions during COVID-19

The Australian Government is urging all people with chronic health conditions to not neglect their regular health care and to continue to see their general practitioner or specialist about the management of their conditions. Find media release here.


What is telehealth and is it right for you?

A guide for consumers and patients. Download here.


Helping you get your medicine if you are confined to your home

This information sheet explains how Australians can get medical services and prescriptions if they are unable to leave home. Download here.


Council on the Ageing – ACT

COTA ACT have closed their offices but their phone lines remain open and live. Should you need to contact them please ring: 6282 3777

To better serve the community, COTA ACT is offering two free home exercise sessions a week. These will be delivered by an accredited Strength for Life fitness professional. The classes will be offered via the COTA ACT Facebook page. If you’re missing your regular exercise sessions, this is the class for you!

Free live online 50+ exercise sessions (hosted by Council on the Ageing ACT)


SHFPACT (Sexual Health & Family Planning ACT) service update:

Phone consultations now available at 02 6247 3077.

Sexual health services:

  • STI (sexually transmissible infection) screening, when you do not have any symptoms
  • Initial PrEP consultation (new clients)
  • Follow up PrEP (continuing clients)

Menopause Centre Canberra:

  • Initial menopause consultations for new clients
  • Follow up menopause for continuing clients

Contraception and reproductive health services:

  • Repeat contraceptive pill prescriptions for existing clients

For other health services and information, please contact SHFPACT by email shfpact@shfpact.org.au (please include your phone number) or phone 62473077. Their staff will assist you to make an appointment with their doctors/nurses, or refer you to other clinicians as appropriate. Online bookings with specific doctors are available here.

SHFPACT look forward to continuing to assist with your sexual and reproductive health needs.


News articles of interest:

Edith Cowan University: Tips to stay active at home during the COVID-19 crisis for seniors and younger people

Aged Care in Site: Colbeck discusses aged care in a time of pandemic

VIC Health: How to stay active during COVID-19 (for older adults > 65 years old)